Award-Winning Solutions Broadvoice has received multiple prestigious awards such as the 2024 Future of Work Product of the Year Award, Bronze Stevie Award for Best Customer Satisfaction Strategy, and the Friend of the Channel Award. Highlighting these accolades in sales pitches can enhance credibility and attract potential customers seeking proven and reliable solutions.
Proprietary Technology Platforms Broadvoice's b-hive UCaaS and GoContact CCaaS solutions are built on proprietary technology platforms. Emphasizing the unique technological advantages and the ability to customize solutions to meet specific client needs can position Broadvoice as a provider of cutting-edge and tailored communication services, enticing clients looking for innovation and flexibility.
AI-Infused Workforce Management With the recent launch of an AI-infused workforce management solution, Broadvoice is at the forefront of leveraging artificial intelligence to optimize operations. This can be leveraged in sales conversations to showcase the company's commitment to innovation, automation, and improving efficiency for potential clients looking to streamline their communication processes.
Strategic Hiring Moves Broadvoice's strategic hiring, such as appointing a National CX Specialist and naming Regional Channel Managers, demonstrates a focus on enhancing customer experience and expanding channel partnerships. Sales teams can leverage these personnel additions to showcase the company's dedication to providing superior customer service and building strong relationships with partners.
Industry Recognition Having been honored with awards like the 2023 Global Excellence Award for Best SME Cloud Communications Company, Broadvoice has gained industry recognition for its exceptional services. Highlighting these achievements can differentiate the company from competitors and attract businesses seeking a proven and reputable telecommunication partner.
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